For small hotels & guesthouses

Your guests write at 10pm. Nobody answers. They book somewhere else.

TalkFront is an AI receptionist for your hotel website. It answers your guests around the clock, in their own language, and hands you the booking enquiry in the morning — for less than the price of one room night.

24/7 — your phone can't be English · French · Spanish · Dutch · Papiamento No forms for the guest Nothing to install
The problem

A small hotel is not a big hotel with fewer rooms.

You are the front desk, the bookings, the marketing and the maintenance. You cannot answer the phone at 11pm from a guest in another time zone — and that guest does not wait until morning. They book the hotel that answered.

🌙

The booking that comes in while you sleep

Guests browsing from Europe and North America are often a few hours ahead or behind. Their question arrives when your front desk is shut — and by breakfast they have booked elsewhere.

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Guests who don't write in English

Our islands draw French, Spanish, Dutch and Papiamento-speaking guests. If your website only answers in English, you lose the rest at the first question — and you never even know they came.

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You are already replying to the same questions

Is there parking? Do you have breakfast? How far is the beach? Can you arrange a taxi? The same ten questions, all day, typed by hand. That is the work TalkFront takes off you.

One recovered booking. For most small hotels, a single room night costs more than a whole year of the monthly fee. TalkFront does not need to book you hundreds of stays to pay for itself. It needs to catch the enquiries you were already losing.
What it does

It answers, it captures, it hands over

One job, done consistently: welcome the guest, answer from your own information, and hand you a complete enquiry.

Bonjour, avez-vous une chambre disponible du 12 au 16 mars ? Quel est le tarif pour deux personnes ?
Bonjour ! Merci de nous écrire. Pour le 12 au 16 mars, nous avons une chambre vue mer disponible ainsi qu'un studio côté jardin. Comptez [tarif] la nuit pour deux personnes, petit-déjeuner compris.
Parfait. Est-ce que vous organisez le transfert depuis l'aéroport ?
Oui — nous pouvons réserver un taxi pour votre arrivée, environ 20 minutes de trajet. Puis-je prendre votre adresse email afin que nous confirmions la disponibilité et les détails directement avec vous ?

Enquiry captured — no form

GuestMarie L.
Emailmarie.l@…
Asked aboutAvailability · Rate · Airport transfer
Dates12–16 March · 2 guests
LanguageFrench — answered in French
Received22:47 local time
Status✓ Complete

The guest writes in French and is answered in French. TalkFront turns the conversation into a complete enquiry — name, contact, dates, what they asked, and the hour it came in — with no form, ready for you to confirm in the morning.

How it works

We build it. You approve the answers. Your web person pastes one short block of code.

There is nothing for you to install, learn or look after. It runs from our side, and we keep it accurate as your details change.

1

We learn your hotel

Your rooms, rates, check-in times, breakfast, beach distance, transfers, house rules — from your own website and from you. That becomes the receptionist's approved knowledge.

2

We build and test it

We set the languages your guests use and test it against the real questions you get every day, before it ever speaks to a guest.

3

One short block of code

Paste it into your website — or send it to whoever built the site. That is the whole technical step. No servers, no software, no training.

4

You get the enquiries

Every conversation arrives with the guest's details and what they wanted. When your rates or details change, we update it on our side.

The honest bit

What it will not do

You are trusting it to speak for your hotel. These are promises, not marketing lines.

  • It never pretends to be a member of your staff
  • It never invents a rate, a detail, or a promise you did not approve
  • It never confirms a booking on your behalf — it hands the enquiry to you
  • It hands over to you the moment it is unsure
  • Guest details are used only to follow up the enquiry
  • You can read every conversation it has had
A note on what this is not. It is not a chatbot that chats about anything, and it is not a booking engine. It is a receptionist with one job: greet the guest, answer from your information, take the enquiry, and pass it to you. Where it cannot help, it says so and passes it on.
The price

Priced for a small hotel. Shown plainly.

No "contact us for a quote", no per-room pricing, no annual contract. Here is exactly what it costs.

One-time
$99
Set-up — build, knowledge base and testing
  • We build the receptionist for your hotel
  • We write the knowledge base from your own information
  • We set your languages and test it before it goes live
Monthly
$149/mo
First month free, then $149/month
  • It stays live on your website, all day every day
  • We update your rates and details whenever they change
  • You get a monthly summary of what guests asked
  • Cancel any time — no long contract
Why it is this price. We are new, and we are building our first hotel references in the islands. So the set-up is a flat $99, the first month costs nothing while you decide whether it earns its place, and only then do you pay $149 a month. No long contract — cancel any time. In exchange we ask only that, if it works for you, you tell other small hotels we did right by you.
Questions

What small hotels ask us first

What does TalkFront actually do for my hotel?

It puts an AI receptionist on your hotel website. When a guest asks a question — about rooms, rates, availability, the beach, airport transfers, breakfast, anything your site already covers — it answers them straight away, day or night, then records their details so you have a complete enquiry to follow up. It does not replace you: it makes sure the guest you were asleep for does not just book somewhere else.

Will it speak the languages my guests use?

Yes. The receptionist handles enquiries in English, French, Spanish, Dutch and Papiamento, so a guest from Guadeloupe and a guest from Curaçao are both answered in their own language. This is set up with your knowledge base and can be changed to the languages your guests actually write in.

Where does it get its answers?

From your own information — your website pages, your room types, your rates, your check-in times, your transfer notes, and the answers you give guests every day. It works only from what you approve, and hands the conversation to you the moment it is unsure. It will not invent an answer or promise something you did not agree to.

Do I have to install anything, or change my website?

No. We build the receptionist and your knowledge base, then give whoever manages your website one short block of code to paste in. There is nothing for you to install, learn or maintain. It runs from our side, and we keep it accurate as your information changes.

What if it gets something wrong?

It only answers from what you have approved, and it passes the conversation to you when it is unsure — it will not guess. Every conversation is recorded, so you can read exactly what was said at any time, and we correct the knowledge base whenever something needs fixing.

Who provides the service?

TalkFront is a service provided by Caribbean Mobile Solutions, a registered company. Caribbean Mobile Solutions is the provider and contracts and invoices; TalkFront is the service name.

How much does it cost?

It is priced for small hotels, not resorts. There is a small one-time build and a low monthly fee that covers running, monitoring and keeping your answers up to date. The monthly cost is less than a single room night in most cases — so one recovered booking more than pays for it.

Why done-for-you

The code is short. Keeping it right is the work.

Anyone can drop a chat box on a website. What matters for a small hotel is that the answers stay correct — the right rate, the right check-in time, the right transfer price — month after month, without you touching it. That is the part we run for you.

See it working before you decide anything

We will build a stand-alone version for your hotel, loaded with your own information, and send you a private link. Speak to it like a guest would. Nothing goes on your website, and there is nothing to remove if it is not for you.