Will it work on mobile phones?
Yes — and that matters, because most of your visitors are on a phone. The receptionist is built for small screens first: it loads fast even on mobile data, adapts to any screen size, uses big tap targets instead of fiddly form fields, and lets visitors speak their question rather than type it.
Does the visitor still have to fill in a form?
No — and that's one of the biggest reasons this works. Instead of asking people to fill in fields, the receptionist gathers their details naturally as they talk: their name, email, what they want and when. It confirms them back, then hands you a complete enquiry. No form abandonment, no half-empty submissions, no mistyped details.
Is this a chatbot or a real person?
It's an AI receptionist. It looks and sounds lifelike and it holds a natural conversation, but it's AI, working from knowledge you've approved. When someone asks something outside that knowledge, it hands the conversation to a human rather than guessing. We don't pretend it's a person.
Do I need to install anything or learn software?
No. This is a done-for-you service. We build the receptionist and hand you a short embed snippet. You pass it to your webmaster, or paste it in yourself — no coding, no software to manage. You review the knowledge base and approve it before it goes live.
What does it do with the leads it captures?
It sends the details to you — by email, or into the tools you already use, depending on what you have. We set the routing up on our side and hand you the snippet that connects it to your site.
Can it make things up?
It's built not to. It only answers from the knowledge base we build and you approve. If a question goes outside that, it says it doesn't have the answer and routes the visitor to a human.
How long does it take to get it live?
The technical setup on our side is fast, and the embed snippet is a short block of code your webmaster can drop in minutes. The real work is building and approving the knowledge base, which usually takes a few days depending on how much there is to cover. We'll give you a clear timeline once we've seen your site.
What happens if I stop paying the monthly fee?
The Care Plan is what keeps your receptionist online. Your first month is included in the $199 build; from month two the plan continues at $149/mo, and it must stay active for the receptionist to keep running. If it stops, the receptionist stops and we remove the snippet from your site for you. It can be switched back on at any time. The build work we did stays yours.
Will it work for my type of business?
It suits any business that gets website visitors with questions — clinics, hotels, restaurants, salons, professional services, trades, e-commerce. If your site already answers everything and nobody ever asks anything, it won't add much. Tell us about your business and we'll be honest about the fit.
Do I own it?
You own your knowledge base, your content and the leads it captures. We provide the platform and the management.
Where do the leads go?
Into your own lead inbox — every visitor your receptionist talked to, with the recording, the transcript, the captured contact and the outcome, in one searchable list. Click any lead to replay exactly what was said. It's your own account, and there's nothing for you to set up.
Can I see what's working?
Yes. Your dashboard shows conversations, conversion and the questions visitors ask most — and every number is computed from the real recordings, not estimates. Click any surface or brand to drill into the detail behind it.
▶ Watch: 91 seconds — see a real lead captured
